I have recently noticed a strange noise on my EX2 so I went checking it and I saw that DISK #2 had a red light instead of the blue (it can’t be a good sign…). I had been using it for years as a backup system but I had not paid attention to it to be honest. My best guess was an electric issue during a storm but not 100% sure.
I tried to go to the dashboard and indeed DISK #2 is in error but it does not say what is the error. I tried to get a check report but it would not go through. So I did what I usually do as when the device seems stuck: reset the EX2. But now I can’t even access the dashboard. The EX2 is indeed back to factory settings and I can see it on the network but if the IP address loads in the navigator, I do not get the login screen. It does not sound very promising, does it? Before resetting, the dashboard would show DISK #1 and 6To, instead of #1To (I have 2 x 6To).
My question is: is there anything I should try in order to attempt at recovering the system or the data? The EX2 is more than 3 years old so I am probably on my own here.
Thank you very much for considering my issue and providing support if possible