Currently have a 3Tb gen 1 My cloud firmware 04.05.000 342 with one 8Tb + 3Tb drives attached to it via a USB hub.
Running windows 10 / android for the app
It currently has a Red light.
When I tried to access it from the app tells me it has trouble connecting. make sure device is powered up and connected to internet.
Tried connecting to my laptop with a different new ethernet. No change
If the issue with my current my cloud is a hard drive issue could I get a new my cloud and attached the 8+3 to it could I retrieve my data or would it overwrite the drives?
If it’s a ethernet port issue could I put the cloud drive on a USB hub with the other two drives and access the data?
Lost my backup drive about a month ago so hoping I can get this data back
Thank you