I have a WD My Cloud EX2 Extra, I tried to erase the content to go back to Factory setting but in fact, I went and erased everything. Since then, the lights are red and I can’t find it anymore… I guess I deleted everything including the softwares that run the drives (I am guessing). Can anyone help me please
See the dedicated subforum for the EX2 where people more familiar with that device may be able to assist. This subforum (My Cloud) is generally for the single bay/single drive My Cloud units.
Also, it may help to read the My Cloud EX2 Ultra User Manual, if you haven’t done so already, as there may be additional information in there on how to address your issue.
Thank you !!!