We had some weird power surges on the 16th, now my WD MyCloud is off line. I can “talk” to it via the dashboard and ping it via the command prompt, but the 0004 message says the volume won’t load. Followed the troubleshooting paths including doing a PuTTy dump. But all I can surmise from that is that, yes, the volume can’t load.
Any suggestions on who to consult with, preferably someone on the west coast.