Hi, i recently had to rma a WD Gold 10TB as it had stopped working. WD sent me A RECERTIFIED WD102KRYZ . This was not the case earlier, when i RMA’ed a WD gold drive, they sent me a new drive. Now they gave me recertified. Totally disappointed 
Even your own returned HDD, this it will be repaired and delivered at another customer.
It is a new hardware, with a minor electrical or software issue, after all.
Do you trash your own car at every minor issue with it ?
Did you get the same model of hard disk from WDC?
Sir, You are using false equivalence. Does my car stop moving after a “small issue” and i can repair my car in any car shop of my choice. And you are totally ignoring my other statement " This was not the case earlier, when i RMA’ed a WD gold drive, they sent me a new drive. " . So why are you selective in your reply ?
yes.
RECERTIFIED = double quality control inspection.
I think WD will send you a recertified drive if one is available. Otherwise they will send you a new drive, perhaps a later model. It could also be that if your failed drive is relatively new, you will get a new one in return.
I think WD does this to prevent abuse of the warranty system. If people knew they were going to get a new replacement, they may be tempted to intentionally damage a drive just prior to warranty expiration.
Personally I don’t like recertified drives. If the PCB was replaced, then OK. But if the drive had internal problems, eg a bad head or surface, then the recertification process may switch off the bad head/surface and recertify the drive as a lower capacity model. In such cases I would be concerned about any debris that may land on other surfaces. That said, I don’t know what procedures WD/HGST use to determine the integrity of the repaired drive, so I’m only speculating.
Really? Do you have any source to back up this claim?
Not for people registered as anonymous within a public community.
Feel free selecting to talk with one of them.
But I do not think that they will bother talking with someone of your class.
As I suspected, you have nothing to back up your claims. It’s just empty rhetoric.
If you want to understand what is involved in certification, it’s called “selfscan”. Plenty of people are doing this privately:
https://www.hddoracle.com/search.php?keywords=selfscan
By the way, years ago I was invited to join WD’s “club”, but I declined because of the requirement to sign an NDA, and because I avoid anything that comes across as elitist.
This thread gives you some insight into what really happens to your old drive:
https://groups.google.com/g/datarecoverycertification/c/ZM1Yghm9rV4/m/fHebFykoEAAJ
A recertified SAS drive with 3 heads originally began life as a SATA drive with 6 heads. The bottom 3 heads were switched off.
The OP he is entitled to elaborate any issue directly with the company.
Anything else this is gossip.
Only a fool will accept as facts, anonymous people stories.
To me you’re anonymous, and I don’t accept your stories, so I guess that means I’m no fool. The information I provide is backed up with copious authoritative references wherever possible. You have provided none. I think people can judge for themselves.
Forum members join here so to receive a second opinion for their problems.
Judgement and gossips this is your own choice, because you have nothing better to do, so to kill time.
About me, I am a very satisfied costumer of WD in the past 21 Years.
But I am always shopping from their High-End HDD series, the most expensive that they have.
The average customer knows no more about the products than what is in the spec sheets. You need to understand and accept your limitations, and learn from experts. That’s what I’ve been doing for the past 16 years. I suggest you watch HDD Guru and other data recovery forums. Those people know more than you or I will ever know about the subject.
I agree, the HDD forums are rich with details about the most arcane aspects of disks.
Youtube is slowly gaining ground on dissecting hard disks
Hard drives were developed by IBM. I was repairing HDDs in the early 1980s (perhaps before you were born?) and I have been following the technology ever since. So you can rest assured that I’m not an AI bot, and I’m certainly no kid.
If you want to learn about the inner secrets of HDD technology, you can spend a few weeks or months here:
1 Like
I recall an add for an early IBM hard disk cabinet with a young girl on top. Told me that that unit was huge. Hard to believe how far hard disks have come over the decades
These were the ones that I worked during the 1980s (Control Data):
https://www.hddoracle.com/viewtopic.php?p=5729#p5729
I think they were designed in the 1970s.They weighed about 250kg.
I recall the 30-30 disks on the IBM system 370 that had 30 fixed and 30 removable, but I was still using tape for removable storage before I moved to the PC in starting in 1981. I have one of the original PCs that needed a new BIOS to use a EGA/VGA card.
