Recently copied files not showing up in web/app


I just recently noticed that new files copied into my MCEX2U are not showing up in the web or mobiles apps.
It sounds like this issue on MCH: My Cloud Home deleting newly transferred files - not keeping files that seems to be corrected in the latest MCH firmware (8.12).
Has anybody noticed the same issues?



Hi @AustinForest,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

It looks so similar to MCH issues that my guess is that you would fix it with the next update. Will you?

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Here is the case number: 221118-003646