Rebuilt C Drive; now I can't map MyCloud EX2. Ideas?

Hi folks,

Sorry if this has already been asked and answered; feel free to point me somewhere it if has been.

Last weekend I had to reinstall Windows 10 Pro 64-bit from scratch. Prior to that reinstall, two shares on my EX2 were mapped on My Computer as M: and N: drives. Since reinstalling Windows, though, I’m unable to map those shares back to My Computer. I been getting a Windows error message saying “The specified server cannot perform the requested operation.”

Curiously, I can use Windows’ iSCSI functionality to map the one iSCSI portion of my EX2 to My Computer. I just can’t seem to map the non iSCSI shares. Also: The problem does not seem to be with those shares; I can still access them from other computers on my network. I just can’t map those shares to the system with the rebuilt C: drive.

Any suggestions? Thanks in advance!

Hello MarkARMitchell,

I would suggest you to contact WD support for this concern as they would be able to assist you with proper information.