Q. Why doesn’t Twonky find my media?
A: That’s a good question, [and there are probably many reasons]…
If Twonky fails to find some of your media, it may be because it doesn’t understand the file type, and doesn’t recognise it as a media file it understands.
Another common reason seems to be that, following a MyCloud restart or firmware upgrade, it comes back with the Shares|Public|Media Serving turned off. This seems to manifest itself as Twonky scanning the directories, and finding lots of media (viewed using the Settings|Status page of the Twonky UI), but, when it finishes the scan, it seems to suddenly realise that Media Serving is turned off, and goes and deletes all the entries from its database, and the media counts fall back to zero, [or near zero]. The default state of the MyCloud is confused; Media Serving defaults to OFF:
