Reboot and select proper boot device

Portable Drives My Passport
1

I am running Windows 7 64-bit. Just purchased a WD My Book Essential 3TB. When I have the drive plugged in my machine will not boot into windows and I get the error message: “Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key”. If the drive is not plugged in Windows 7 boots just fine. I can then plug the drive in and have no issues. The following are things I have tried to get the machine to boot while the drive is plugged in:

  1. I have reset my BIOS to default settings.
  2. I have verified that the boot order in BIOS does not have the external drive. Only the internal drive and CD/DVD tray are enabled.
  3. I have updated the firmware on the drive.
  4. I have reformatted the drive.
  5. I have exchanged the drive for a new one. 
  6. I have run a registry optimizer to take care of any errors.

Any help as to why this drive will not allow Windows 7 to boot will be grately appreciated.

2

Hello,

I recommend that you go to your BIOS and look for a setting called “Boot from USB device” or "USB Legacy support: and disable this. It is possible that the computer is trying to boot from the external drive. Please do not disable this options if you have a USB mouse or keyboard since this will make it inoperable. Please click on the link bellow for more information.

http://wdc.custhelp.com/app/answers/detail/a_id/1201

It is also possible that your System BIOS cannot handle drive capacities greater than 2.2 TB.

For more information about this issue please click on the link bellow.

http://wdc.custhelp.com/app/answers/detail/a_id/3340

3

BIOS are all different make sure the CD/DVD is first and the system HD is next. It sounds like something in the BIOS settings

Joe