I bought the My Cloud from February and have never got my mind at ease using it. Now the wd2go.com site just doesn’t work. I can log in and see my device but cannot access it. The download link I create using the mobile device or the My Cloud app on Windows also doesn’t work.
The weird thing is I can still access my device from mobile and the windows app. But the link and the website refuse to open. I use My Cloud mainly to send links of my documents to my clients, so I guess I must get back to the good old email way again.
I feel like you guys just trick us into buying it and hang us dry with the low quality service. I will never buy a WD product again.