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Re: WD MyCloud access Dashboard problem (Apache fail?)

Vachesko wrote:

Hi all, trying to find answer to my problem for 2 days, still no solution (WD Support give me only simple recomendations).

 

Just bought WDMC 3TB Two days ago started config utility, everything was fine till the step of user creation, get message that user craeted but without remote access because of troubles with connection to WD Server and recomendation to try later over Dashboard. So after installation of devise I’ve entered Dashboard and decided to check user accounts, accounts was fine so updated user details (added e-mails info to accounts) and tryed tu save changes. After 2 minutes of sab=ving changes get Access error and since that I have proublems. Can’t access Dashboard on port 80, but Twony server works fine  on port 9000, folders accessible.

 

Indication light is blue, All wires connected properly, tried to turn off device for 30 seconds (not helped), tried to restart (press restart button for 4 seconds). Tried to Setup device after restart, but always got message that device can’t be configured. Checked opened ports and discovered that ports 80 and 443 not working, seems like apache not working properly. SSH is disabled by default (((

 

 

Also tried to reset (turn off then plug power adapter + press at the same second restart button [for 40 seconds]) not helped.

Any suggestions?

After several postings deleted by WD mods I have a one line reccomendation:

Give it back for a full refund!

Support for Western Digital Hard Drives | Western Digital

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