I lost my security password so erased the disk. Now I cannot back-up because there’s a notification saying that I should re-connect “drive E”. I’ve tried erasing the disk again but this failed. Smart check passed but Quick check failed. Any help please …


Are you trying to erase the drive through WD Security after entering the wrong password five times?

Good evening

Yes that is exactly the case. I’ve tried several times.

Thanks and good night …