I have an older MyBookWorld (blue rings) device and am still unable to connect to get access to my files via MioNet. Same ridiculous “check your internet connection” message for the last week. Also, I do have a registered device yet never received any sort of notifications. I spent hours trying to figure out what was going on thinking it was an issue on my end.
I have sent emails to support and got the “we’re working on it” response. It now apperas that WD is saying issues are resolved but my connection issue remeains. Not getting responses from support now either.
I need help and WD certainly does.