Re: New to this & very lost

Sorry, my apologies…I thought I’d put that in as wellThe model number is - WDBPUF0000NBK-AESN

you’re in the wrong forum

This is the WDTV Live Hub forum

You should’ve posted here:

Side Note: a lot of people are having issues with Windows10 media / network share

(WDTV’s don’t officially support Windows10)  Try Windows 7 or  8 if you can

You have WD TV (Latest media player) 

Did you fallow this steps from the manual

pg34 - Transferring Files

check is WD TV part of the same workgroup 

also you can check out 

pg194 - Get Windows Pairing Code