Sorry, my apologies…I thought I’d put that in as wellThe model number is - WDBPUF0000NBK-AESN
you’re in the wrong forum
This is the WDTV Live Hub forum
You should’ve posted here: http://community.wd.com/t5/WD-TV-Media-Player/bd-p/wdtv_media_player
Side Note: a lot of people are having issues with Windows10 media / network share
(WDTV’s don’t officially support Windows10) Try Windows 7 or 8 if you can
http://community.wd.com/t5/WD-TV-Media-Player/wd-media-player-and-window-10/td-p/896319
http://community.wd.com/t5/WD-TV-Live-Streaming/WD-TV-Live-amp-Windows-10-Shares/td-p/892775
You have WD TV (Latest media player)
Did you fallow this steps from the manual
pg34 - Transferring Files
check is WD TV part of the same workgroup
also you can check out
pg194 - Get Windows Pairing Code
