Hi,
Without WD support, I finally found myself the BUG in WD SmartWare 2.1.0 and 2.2.0 that caused display issues (mapping views) in backup and welcome screens…See a screenshot here.
I use My Passport Essential (USB 3.0) external drive to backup TWO computers (desktop PC1 + notebook PC2). So I’ve got in the root, the following directories :
\WD SmartWare.swstor\PC1 that contains the backup of PC1
\WD SmartWare.swstor\PC2 that contains the backup of PC2
For example, if I want that the software works correctly on the PC1 , I need to move the backup of PC2 from \WD SmartWare.swstor to the root of the external drive then I can launch WD SmartWare and use it normally ! Once the backup is complete on PC1 , I close the software and I move again the backup PC2 to its original directory…
This is the only way to run the WD SmartWare software on two computers with Windows 8 64-bit properly !
There really is a big BUG in these versions and WD developers need to quickly adjust and update the software !
Regards.
