WD Community

Re: Multiple errors with access and tech support can't help

JSEBak wrote:

I can no longer use the WDMyCloud Dashboard - keep getting “The connection has timed out The server at 192.XXX is taking too long to respond.” I can’t access my files remotely through WD2go, keep getting “directory could not be mounted because it is not WebDAV-enabled” and then when tech support calls me to troubleshoot, the wd2go site is even down for him.

 

HTTP Status 404 -

type Status report

message

description The requested resource () is not available.

Apache Tomcat/6.0.32

 

OSX 10.9.2. Firefox, (safari and chrome too)

I had posted an answer to your problem but WD deleted it.

If you browse this forum you will find a lot of comments describing firmware bugs of MyCloud.
Imho it will take months or forever until you get a working firmware.
Since the box does not work as advertised the only fast solution is giving it back for a full refund.

At least in Europe you a product that does not work according to specs and which is not repaired
within a reasonable timeframe can be returned for a full refund during first 12 months.

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