Re: Hard Disk Malfunction

I also have a External Hard Drive Failure.  My Book Essential, 2 TB, USB 3.0.  All has been working fine since February 2012 and now it has failed and when I try to open the drive folder it stated need to reformat, Windows cannot access.  When I run the diagnostic software it passes the quick test but fails on the extended stating “too Many bad sectors”.  I even switched computers to make sure it was not the computer.  Both are running WIndows 7.0.  Need help - As my hard drive in the computers are small, I have been using the WD as a share network drive.

Help Please


Mr. Button, please see the private message I sent you.