Ransomware attack

Hi there

All my data in cloud has been attacked and encrypted by the malware KODC. I have no recent back up. Can you tell me how to solve this problem

Peter

Hi,

Do you own a My Cloud Home? Or à My Cloud?

How do you know you have been attacked?

Thanks.

It’s a my cloud home. I know i,m attacked cos a) I can’t open any file in my cloud. They all have an appended .kodc after their file names and file tags e.g. pptx .kodc