Same problem here. I have reached out to both WD and QuikFynd several times during the past months. At the beginning they told me “it is not working”. So they are actually promoting the services but they know that they are not working, which is a pretty bad behaviour for two big companies like WD and QuikFynd.
I have not even received any feedback on my separate tickets sent to each company individually.
Without any search functionality it is quite difficult to handle a 16TB NAS.
If you are arriving here in order to decide which NAS you should buy, I strongly recommend NOT TO CHOOSE THE PR4100. Most of my colleagues are using Sinology and this system has a very powerful indexing and search functionality and the support seems to take concerns of their customers serious. When I listen to them, it seems that they are having a much different experience.
If anyone at all from WD is reading this, it would be great to hear
- if there is any fix planned to address the problem
- if there is any alternative solution PR4100 users could install and use
- if there is any other advice
Would be great to finally have a fix and also WD Western Digital finally caring about their customers.