Quick View & SmartWare and stopped finding MyCloud Mirror & Passport when NetGear Orbi installed

I was happy with my reliable new Wi-Fi network, until I opened Quick View (2.4.21). Neither network drive is visible, same thing from SmartWare ( I can access the files from my PC, as before, WD Photos still works from my phone, and the IP addresses are orderly ( &13). I tried reinstalling, restarting, moving ethernet from a switcher to the router. Any ideas?

As SmartWare is not recognizing the My Cloud Mirror, you should follow the steps from below article in this concern: