Questions regarding the My Cloud 4TB

I am really looking forward to buying the My Cloud 4TB version. I just have a few questions and queries i would like to clarify before buying that.

  1. the power. Since i am buying it from you (since it is way cheaper), do I need a transformer for the 240V (in my country) to 110V (the one in the US) because I live in Singapore and I would not like the hassle of buying a step down transformer.

  2. The price. Does the price of USD$155 (SGD$210.8) (as you quoted here [])) include shipping to Singapore?

  3. In your website, when i try to select Singapore, it will go to Australia.

Thanks for you help in advance.


Welcome to the Community.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support

Support by Country

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Sorry to bother you again but when i tried to lleave a message with them at this site (, I received an error saying

“An error was encountered during knowledge base search.”

How would i be able to reach them?

We have passed along this error to WD Support. They are likely to contact you soon.