Question about My Cloud remote access and OS 5

Hi! So far, our OS 5 upgrade has worked fine. Our My Cloud NAS updates its firmware, every so often, and I can access the drive through website and via GoodSync (including remotely). When I logged into the website, I saw the folders my user has access to and I wanted to move a file from one folder to the “Public” folder. From what I can see, I’m able to move files only within the current folder (including sub-folders of the current folder).

Is it correct that I can’t move a file from one folder to another “peer” level folder?

Thanks in advance!

See the following WD Support Knowledge Base Article for more information.

My Cloud OS 5: Manage Files on Web and Mobile App

Managing content using the My Cloud OS 5 Client apps have the following limitations.

Thanks for the information!