Question about ESD and Weird Sound

[Wolfz234]

FIRST:

I want to use a desktop case fan or laptop cooling pad below my portable HDD to cooling down when the temperature rise. My question is:

Is it safe to use fan below portable HDD? How about fan vibration AND electrostatic discharge issue? Or it doesn’t matter?

I already tried this once when bitlocking my 1TB My Passport. It reached 57C, so I put unused desktop fan below it, and it works. The temp drop to 38C. But I’m afraid because I don’t know it’s safe or not.

Maybe omeone here can give answer about this “Fan VS Portable HDD”.

SECOND:

When I eject My Passport 1TB, I hear weird sound (at sixth second). Is it normal? *Maybe you need to increase volume to hear it.

Link: Vocaroo | Online voice recorder

[Keerti_01]

Hi @Wolfz234,

Please refer to the article How To Tell If The Noise or Sound An Internal Drive Makes is Normal:
https://support-en.wd.com/app/answers/detail/a_id/16309

Please refer to the article My Cloud Fan Not Working or Failure Alert Message:
https://support-en.wd.com/app/answers/detail/a_id/24618

[Wolfz234]

1. My ‘weird sound’ case not written in that article
2. I’m not talking about My Cloud Fan not working. It’s only a regular WD My Passport with common desktop fan OR cooling pad

[Keerti_01]

Hi,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask