WD Community

Purple Picture (New Version)

Hi,

we have got a little problem here using WD TV new Version. We own some “old” versions of WD TV which didn’t cause any problems but the new one always shows purple pictures.

We are using WD TV for exhibitions and trade shows, therefore we are converting the HDMI signal to SDI by AJA converters:

http://www.aja.com/products/converters/converters-hd-ha5.php

As mentioned before this works well with the “old” version. Now - using the “new” version - it seems like black is no longer black but purple.

As far as I understood the support on phone, HDMI changed to 1.3 and some kind of audio was implemented.

So - is there any solution for us?

Thanks and best regards,

Dirk

Support for Western Digital Hard Drives | Western Digital

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