This has been an interesting experience for me. I have been trying to order (4) 10TB red Pro drives for more than a week now. No matter which browser I use or if I sanitize the web page, the online store will accept my purchase, issue an order number, charge whatever credit card I try or PayPal, and then immediately cancel my order and refund the charge. I have called twice and had a support ticket created, but have received no response. I was told to place my order by phone, but they refused to accept it. Does anyone know what is going on in this scenario?
I have been a Western Digital customer for a long time. I did receive a notification once that “I didn’t have enough of a purchase history”. I’m over 70 years old, and I think I have a purchase history. Why does that matter anyway? They had their money in hand for the purchase.
Given how quickly the order cancellation was processed, I think AI is flagging me.
