Purchased WD SmartWare Pro for Download and it Was Never Sent to Me

Hi -

I purchased this and got Activation Key, but was never sent the link to download SmartWare Pro today. Was told to contact WDC support on Monday. Has this happened to any one? Please advise.

Hello,

This is the download link for WD Smartware:

https://support.wdc.com/downloads.aspx?p=259&lang=en

Once you’ve installed the software, activate WD Smartware Pro with the license key that you purchased.

If you are still having problems you may want to check this out from the Knowledge Base. You will find a link for the SmartWare User Manual also. See P. 34-35 for activating SmartWare Pro.