I have had ongoing issues trying to understand WD smartware and the MyBookLiveDuo. I have had poor phone support with being told to uninstall smartware each time and reinstall it BUT this still does not assist me in finding where my backups are going to and why my safepoints is NOT updating and WHY I now show 3 of the same public drives in the My Computer screen.
Where to begin??
HOw can I get rid of smartware COMPLETELY and then reinstall like the first time - I am sure I was ORIGINALLY given the option of a pat for the backups - maybe not - but it seems familiar - I would like to be able to do this and create new setpoints etc.
Can someone walk me through a better approach and get me on an even track again?