Pseudo NAS without helpful functions

It’s really a pseudo NAS and just to use as a simple storage. You cannot open Microsft documents from it on Android or any other formats apart from jpegs.
On top they gave an update to the application used on Windows - with such big icons that it is impossible to discover if it is a file or a folder which is synchronised. Too crazy of all this - and not worth the money.

My Cloud Home device is designed in a way that it is so limitated that frustrate users and is useless for practical purposes.
I really regret of buying it.
Solving this artificially induced limitations in a product that have the capabilities to do much more is an easy task.
Please WD heard your customers and remove those boundaries allowing us to install other software (SSH, Torrent, FTP), mount folders in a normal way, share files between user and shared spaces, etc.