Wasn’t the previous compatibility update around 2-3 months after the public release? This is a much bigger release than Catalina, so I wouldn’t be surprised if it’s longer this time. I also remember communication being a large problem with the last release, so I’m glad to see people reaching out proactively now already.
I’m on Apple’s beta program and updated prior to realizing this would be an issue. Very disappointed that WD has not been proactive in the past. I had to completely change my workflow and have lost hours of productivity. On a side note, I enjoy the improvements in Big Sur. @WD_Admin
I echo that last post, it’s going to be a long haul to get access again from Big Sur, I too have installed the Beta on an external HD, but at the present won’t install it fully on my MBP until WD get on board as all my music and movies are on my NAS.
I’m not sure how mycloud is developed that each time there’s a new OS it breaks. It’s a really poor experience and will factor into my decision on whether to buy another external drive from them. I hope they can work this out because it’s a deal breaker.
and also this time it breaks. Please let us know how many days more are needed… also new installation can’t fixed it. please help us, without finder integration it makes no sense
Yup, that’s what happened last time, and has been occurring this update as well. The only workaround I’ve been able to use is the browser version, but the upload/download rates on that are wayyyyyy slower than through Finder.
If it takes this long to update it for an OS release, I shudder to think about how long it’ll take to work on the ARM-based Macs coming soon.
Same thing happened last year, it took almost two months after catalina release for WD to come up with patch, I thought this year will be different but I guess I’m wrong, I did upgrade to big sur beta and voila unable to access drive total joke, I just need to be patient @SBrown