Problems with Passport


#1

Back in Thanksgiving I bought both a new computer with Windows 7 and a Passport Elite. I did this because the mother board on my old computer was destroyed and I needed to transfer my old files from one computer to another.

The backup worked perfectly on my old computer and I went to transfers files from the external to my new computer and it keeps saying “WD Restore Anywhere cannot be run on this version of Windows”. So I tried backing up my new computer onto the passport and it worked; and it showed up on my device manager. However it won’t let me access the old files. How do I do this? I need those files for my business and this is a brand new external device, I don’t understand how it can’t work.

Any help would me very muchly appreciated.


#2

It’s ridiculous, i think i could quote every post in this forum and say same. so many problems its unreal. Plug and play lol - i was expecting to just carry this around allowing me to play some games ect while in college not to mention i then had to install the driver which is forbidden on top of the driver new hardware isn’t allowed, for being a portable device i fail to see why. Plenty of fellow students use portable hard drives as they would a flash drive.


#3

Unfortunately you may not be able to restore a backup of one operating system into another, you should still be able to restore or copy the files manually if you access the drive and locate the backup destination folder.


#4

“Put my life on it”?  No chance, buddy, not even a tiny one.  With this sort of device, a hardware vendor only get one chance and that’s long, long gone.  Rather than put my life on it, I put a claw hammer into it, and felt much better having smashed it into a very bent shape and several plastic pieces.

When are the technology companies going to realise that ordinary people, leading ordinary lives, don’t want to read a ‘Knowledge Base’ article - we just want the thing to work like we expect it to.  If it doesn’t, it’s not us that’s wrong, it’s the product.