As we know, the firmware was recently updated for mycloud home, plus the OS apps were updated too. The problem I have since the update, is when I open the app, it says 75% of the time “There is nothing here yet” (or words to that effect). This means I have to close the app down and reopen (sometimes 2 or 3 times) before my files show up! On the occasions when my files DO appear upon opening, I can click and open them, but when I close and try and open another, the screen locks and I have to close the app again.
I have a number of TV series on the drive, and before the update, I could watch an episode and click and watch another straight afterwards. Now, it occasionally locks and I can go no further. This never happened before the update. This happens on both the iPhone and iPad app. Can anyone advise?