I have a WD 3.0 2 TB ‘My Book Essential’ bought 15 months ago. But recently it has started giving Event ID 51 errors :
F_‘An error was detected on device \Device\Harddisk7\D during a paging operation’._
Frequently this seems to somehow cause an overnight restart of my PC, presumably during my nightly backup to that drive. So I am considering applying for a replacement under the 2-year warranty, although it seems to be otherwise OK (apart from the separate issue below).
Can I also ask about what I believe to be a quite independent problem please.
From the start I was disappointed to find this product had unwanted ‘SmartWare’ software. Its principal functions were ‘power management’ and automatic backups. I already had backups covered satisfactorily. Installation proved possible without SmartWare, but I think one downside is that I cannot now configure ‘power management’. And in turn I think this power management is responsible for the other problem: long delays when I do any file/folder operations. Even those that go nowhere near this HD. For example it can sometimes take 30 secs before I can complete a file delete, or open a folder on my internal HD. This is while the 2 TB drive apparently fires up and does its thing after being ‘asleeep’ for a while. Is there anything I can do to improve this please?
Terry, East Grinstead, UK