Problems with 1TB WD1002FAEX


#1

I can’t get my PC to recognise a new WD1002FAEX (1TB) drive. The motherboard is a GA-X58A-UD3R. I’ve updated the firmware to FB.

I’ve also tried plugging it into the SATAII controller with the jumper settings set to 3Gb/s (5-6). I’ve tried a different SATA cable and a different power cable - both working fine with the existing SSD drive.

The drive doesn’t show in the BIOS or in Windows 7 disk manager.

I’ve also tried from freedos/wdsspeed.exe idea found elsewhere.

Has anybody got any ideas?

Thanks.


#2

From your post, you’ve already covered all the bases… sounds like its time for an RMA.