Problems on usb 3.0

Having problems reading with my Buffalo 1Tb USB 3.0, but it works fine with my Buffalo 2.0 500Gb External Harddrive. Any suggestions much appreciated. Thanks.

What issues are you encountering? I can connect my Passport 3.0 and a HP 500 GB 3.0 USB drive and both work right away.

I try to turn off media library, then same issue occur. I’m trying to play a movie from my specific movie folder and then try to pause or stop the movie. When I will play back the movie an error will pop out media is not supported. Do I need to update the firmware?I try to check my firmware version, ill add on my next post. Thanks