Earlier this week, I upgraded from a WD TV (gen 1) to the WD TV Live Plus. I"m experiencing two problems on a pretty regular basis.
The first problem is with audio. A little more than 50% of the time, after turning the unit on, the audio on every video file cuts in and out every two seconds or so. It doesn’t matter if fhe files are on the disk drives connected to thte unit of if they are network drives, the problem is consistent across the board. After rebooting (sometimes 2 or 3 times), the audio on every file, plays perfectly. If rather than rebooting, I reset the unit, the audio always plays perfectly the first time. But I shouldn’'t have to reset the unit every time that I turn it on. For the most part, I’m playing .wmv & ,avi files. But, since these same files play perfectly half the time on my new unit and 100% of the time on my original WD TV, I have no reason to believe that there is anything wrong with the files.
The second problem, which only occurs about 10% of the time is that, half way through the startup process, the unit reboots itself back to the splash screen and starts up again.
Reading through the forum, I haven’t seen anyone report either of these issues. I’m wondering if I should just contact Amazon and ask for an exchange or if these are problems that others are experiencing and I need to wait for a firmware update/