I have a 4TB external drive but, can’t install app on my laptop. I have WD Discovery, but it isn’t listed. I had NO PROBLEM installing app on my iPad. I got the app from the App Store.
Hi @Mickey55,
Please refer to the article WD Discovery: No Apps or USB Drives Detected After Download, Install, and Update:
https://support-en.wd.com/app/answers/detailweb/a_id/19440
If further assistance is needed, please open a case with our support team at the following:
https://support-en.wd.com/app/askweb
