My WD TV Streaming came with an old V1.01.43. I had a issue of the movie stopping occassionally so upgraded the firmware. Now I’ve tried virtually every firmware version listed on the WD site (specifically for the streaming media player) following the instructions. I’ve done it before with the Gen 1 TV Live. I’m using a 500GB WD Elements portable.
Problem: I can’t load MKV movies that my Gen 1 can. The spining yellow circle just spins away! This is the second unit to do the same thing.
I’ve tried the hard reset and still no go.
Any suggestions would be appreciated before I return it for a refund.