Problems access mybook live from new laptop

Hi I have a new laptop and its connected to my mybooklive fine I can browse the public area I have setup quite happily and have restored files previously backed up however when I try and access the SHARE to my own area I am prompted for a user and password I give it the user name and password createdthe screen returns having changed my username to be my full Microsoft address and the prompts for a password I have tried the password associated with my MS address but that doesn’t work either.

Any ideas ?



Hello, jd.smith

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

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