Probleme whit loading files....and continued to loading

HY! Iwant to say that i have a probleme whit my  WD TV HD Media Player (Gen 2) ! When i want ot start a movie…or music…or pictures…it appears me a black screen and the loading sign … and continuos to loading…and loading… and dont stop… i wait 2 H but he still loading…! if i remove the plug and get back in works… but if i dont do this he do the same probleme…i want like you to help me cause i dont want like all the time when i want to watch a movie to remove the plug and get back in… ! IF SOME! NOWS HOW TO RESOLVE IT PLSSS HELP ME!!!

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