I have 2 WD Live Streaming Media Players, model number WDBHG70000NBK-HESN. I’m using firmware 1.16.13
My setup includes 3 computers running Windows 7, 2 WD Live SMPs, and an Asus RT-N66U router. I have portable hard drives connected to each Media Player. I set up Windows Shares and for the past two years I have had not had any trouble streaming media files from all of my computers to WD Live SM Players. I rarely used the online services, but when I did use them, they worked.
Yesterday, I tried to use one of the WD Live SM Players to connect to my Netflix account. Network activity came to a crawl. It took about 3 minutes for the Netflix banner to pop up. After entering the login information, everything froze. The screen turned black and nothing happenned. After about 5 minutes I pressed the “Back” button on the remote and it took another 5 minutes for screen to return to the Featured Services Menu. I then tried logging on to Youtube & Pandora with the same results. I went to the Setup screen and did a Device Restart. Once restarted I was able to connect to the services in the Featured Services Menu. BUT , I lost my connections to my computers in Windows Shares. Now when I go into Windows Shares , on either of my WD Live SMPs, all I see is the other WD Live SMP. My computers are not there. Each of my media players can see the other media player and stream from the hard drive connected to the other Media Player, but they can’t see any of my computers in Windows Shares. I’m also am unable to copy files from my computer, via Wifi, to the drives connected to my media players
In the meantime, my computers can see each other, but can’t see the Media Players. Prior to yesterday, each of the WD Live SMPs, appeared as computers in my network. Now they only appear as Media Devices (see bleow).
Can anyone offer any help on getting the Media Players back on the network?