Problem with WD Passport 500 GB

My passport fell down and now when i connect it to my pc  can’t reade it.Is there any way that i can retrieve my files???Please i need help because i have important files inside.Thank you !!!

http://support.wdc.com/recovery/index.asp?lang=en&selregion=americas

Try diff cables. Also check drive status under disk management if your using windows comp.

start/Rclick comp/manage/disk management/