Hello!
I have a problem! I have saved everything on my Western Digital Passport 1TB in the file of Smartware as it was autosaved everything. Now I have made a format to my pc and I have put Windows 7 64-bit whereas my last operating system was Windows Vista 32-bit. For some strange reason I cannot have access to my User account where all my documents and other things are saved.
The path I am following is this:
My Passport → WDSmartware.swstor → … PC → Volume … → Users → User X
When I click on User X a pop up window shows up that says that I don’t have the right to enter to that folder, I should press Continue to have access there, I do that and even though I have pressed , it seems that nothing happens.
Please help me get access again!!!