Hi there… i recently purchased a WD drive (WD1002FAEX) and it’s not working properly.
(crc errors when downloading and when trying to copy data from this disk, and average data transfer speed is ~10 MB/sec.)
The problem is that it had an external damage from the moment i baught it, and since i can’t prove that it wasn’t caused by me, neither the courrier nor the seller accept to refund me, or replace the disk which is theoretically still covered by warranty.
I tried to appeal to the sellers ‘good nature’ saying: “can’t you make an exception just this once? the disk was bought barely a month ago and i am not sure i could do this kind of damage to the disk even if i wanted to…”
But, i failed… miserably. The seller insisted that since there is an external damage, the disk is not covered by the warranty, even if it was bought today, and that he couldn’t be certain that i didn’t cause the damage,etc."
So, I thought about searching for spare parts to repair the disk but i couldn’t find any onlnine (although i’m not even sure what parts i would need… ' ) .
Then, i though about isolating the damaged parts manually but i have no idea if that is even possible. (i could try splitting the disk in partitions but i don’t think that’s going to work …)
Oh i forgot to mention that no matter how many times i perform checkdisk, it cannot find any errors or bad sectors or anything.
The first time i checked, it located some bad clasters, and supposedly fixed them, but the disk didn’t seem to perform any better
So … is there any way to make the disk “healthy” again?