Problem with my Passport: Access is denied!

sadeghshad · June 29, 2011, 9:03pm

Hi guys

When I connect my Passport to the Laptop, (because of password protection) I need to open .exe file located on WD Unlocker and after unlocking I can access to my Passport. But now when I’m going to open WD Unlocker windows says “Access is denied”. It’s looks like that windows cannot read content of WD Unlocker drive because Name/Icon of drive isn’t what it should be! Please help!

sadeghshad · June 30, 2011, 7:35am

Hey Guys come on help me please!

Wayne · June 30, 2011, 10:57pm

You can look at what I wrote the other user over here: http://community.wdc.com/t5/My-Passport-for-PC/I-have-BIG-problem/td-p/213626.

Since you had a password on the drive, you could try safely removing it, and try it on another pc to see if it will take your password.

sadeghshad · July 1, 2011, 7:31pm

No no that isn’t my problem. But I found a workaround for my issue. When I upgrade firmware (however its already upgraded) my Passport is showed up and I have access to that!!! But I don’t have tested it on other PC/Laptop, so maybe this issue can be solved by that! MAYBE!

This caused me a little regret because of my purchase

Wayne · July 1, 2011, 9:32pm

yeah, once you get your data, I’d consider doing an RMA and replace the drive.

sadeghshad · July 2, 2011, 1:48pm

What’s RMA?

sadeghshad · July 2, 2011, 7:02pm

This issue is because of my Antivirus!