Problem with my My Book


I have a problem with my hard drive. I can’t access to him suddenly, i tried to connect him directly to my computer but I can see my folder but not to open it. is there any software that I can use to open my folder?

thank you in advance,


I just had the same problem today… Was working all good two days ago, now I’m plugging it in the computer, the HD seems to be working as normally, but nothing happens and my USB port detects absolutely nothing.  Any ideas?


Is this a USB powered drive or one with external power? Try moving to different USB ports or try another cable. If this has separate power supply try plugging it into a different outlet.