Problem with mapping drives on Windows

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

When installing “mc_windows_setup.exe” on my PC it shows some errors when testing the connection.

The message box states…

There seams to be a problem. We’ve detected that you may not be able to:
Copy files to or from device
Browse the devices shared folders
Map a shared folder

I have installed the other WD My Cloud software without any problems and updated the device firmware to the latest version - v03.04.01-219.

WDMyCloud appears in explorer as a Media and Storage Device but I’m unable to manually map drives to the device either.

Strangley I can see the drives on another Windows 8 laptop, just not my main Windows 8.1 PC. Both are accessing via WiFi and eveything is running under the default WORKGROUP workgroup.

Any suggestions?

2

Just figured this one out.

For some reason the “Client for Microsoft Networks” item was missing from my WiFi adapter stack.

Simply added the item and eveything started working again.