Problem with internet assess

WD Legacy Products My Book Live
1

I can log into my book live from internet using My cloud app and retrieve my content remotely, but my Windows explorer cannot locate my network share, so I cannot save and upload my file to my home drive. What can I do and what have I done wrong? 

i have google this and checked the support pages for about a week already.I am using Windows 8.1 with 3TB my book live and linksys E1200 router.

2

Using the My Cloud app does not create a network share.

Just save your files using the app.

3

TonyPh12345 wrote:

Using the My Cloud app does not create a network share.

Just save your files using the app.

 

Care to elaborate a bit more!

Thanks

4

Not sure what you need.

All you need to do is drag the file over to the right-hand window of the app, and it copies over.

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