Problem with firmware

I have my wd my book live and the first think i do is update firmware but it results if a fail unit, i cant create users, i cant use all menu in dashboard, but i still having the upgrade firmware manual, but i dont have the file so i want yo know where i can found it

Try posting in the Network section. In the past on the external drives people with Macs sometimes needed to do the update on a Windows PC. The people inthe Network section can probably help you more. Personally I wouldn’t do the firmware updates unless you had issues.

Should fix your dashboard errors