Problem with firmware update

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

hi i have a problem.

first sorry for my english :stuck_out_tongue:

so my problem is this:

i tried to upgrade my firmware but returns an error 

[1]+ Stopped nano /usr/local/sbin/updateFirmwareFromFile.sh
WDMyCloud:~# nano /usr/local/sbin/updateFirmwareFromFile.sh
WDMyCloud:~# nano /usr/local/sbin/updateFirmwareFromFile.sh
WDMyCloud:~# /usr/local/sbin/updateFirmwareFromFile.sh /DataVolume/shares/Public/sq-040104-422-20150423.deb
updateFirmwareFromFile.sh:06/26/15 16:07:53:: ( /DataVolume/shares/Public/sq-040104-422-20150423.deb )
updateFirmwareFromFile.sh:06/26/15 16:07:53:upgrade start: /DataVolume/shares/Public/sq-040104-422-20150423.deb
updateFirmwareFromFile.sh:06/26/15 16:07:53:check_size=
Error fw_update_status: failed 201 "not enough space on device for upgrade"
updateFirmwareFromFile.sh:06/26/15 16:07:54:failed 201 "not enough space on device for upgrade"

so i tried to see what’s going on and thats the result of a df -h

Filesystem Size Used Avail Use% Mounted on
/dev/root 1.9G 1.8G 14M 100% /
tmpfs 23M 456K 23M 2% /run
tmpfs 40M 4.0K 40M 1% /run/lock
tmpfs 10M 0 10M 0% /dev
tmpfs 5.0M 0 5.0M 0% /run/shm
tmpfs 100M 208K 100M 1% /tmp
ramlog-tmpfs 20M 3.0M 18M 15% /var/log
/dev/sda4 1.8T 360M 1.8T 1% /shares

any suggestion?

2

i tried even this … i dont know if can be of any help 

WDMyCloud:~# ls -a /
. bin lost+found root tmp
.. boot media run usr
CacheVolume dev mnt sbin var
DataVolume etc nfs shares
\Public\Shared Torrents\ home opt srv
\\WDMYCLOUD\Public\Shared Torrents lib proc sys
3

pls help me :flushed: 

4

not home so I can’t check that location. search for somthing like root full or root space and you should find help

5

What does a df show?

RAC

6

Have you tried the conventional update method?

  • automatic update from the Dashboard

  • Manual update from the Dashboard

The image you are trying is the latest firmware, so automatic update should give you the same end result. If it works…

7

If you login to the MyCloud dashboard main page you will see that the remaining capacity of the MyCloud is not being reported. This explains the “not enough space on device…” error message you saw. It is probably endlessly scanning all your data.  There are some posts on this (search for “capacity” ) and doesn’t seem to be resolved. The first thing to try is to turn off media server and iTunes server and then reboot. If that doesn’t work, try a system restore (press the reset for 40 seconds). As soon as comes online turn off the media server and iTunes server again. You may have to leave it for a while until the device stabilises and has calculated the remaining capacity.

8

i tried …not working