I have recently purchased a Wd play player. I have some issues with it.
1:I am unable to switch between audio streams in dual audio files (even my 1st gen wd tv did the trick)
2:Each time I turn it on, it takes long time to boot.
Does anybody have the same issues? Did someone solve it?
Yours
Gabor.
Please give more info.
1)
What do you mean by you can’t switch? You can change tracks but they’re silent? Or you don’t know how to switch tracks?
How is your audio connected? HDMI / Optical / Stereo?
How is your WDTV Play configured for audio? Passthrough or Stereo?
What are the audio formats of the tracks in the files?
1: In case I have an mp4 or avi with more than one audio stream I can find them via the menu option but just the first one works. I use the stereo jack. Can’t recall how is it configured, I think it is stereo mode.
2: it takes about 2-3 minutes almost every time I turn it on.
Is it possible that the other track contains unsupported audio codec?
It sounds lime you’re turning it off instead of putting it in standby, but 2-3 minutes still sounds excessive…
The files I checked were mp4 files and the audio streams were mpeg files. As I said there was no problem when I used my 1st gen Wd TV. Strange.
How can I put it to standby. I have an on/off switch (red). This the one I use to turn the device off…
Hello
You could solve this problem with videos DUAL AUDIO?
I have several MP4 videos here with dual audio and can not activate the second audio.
The computer and another player both audios work, but not the WD TV PLAYER.
Thank you.
Dual audio problem persist.
Has anyone solved this? Second audio channel doesn’t work, no matter which kind of file I try.
Post the full text from mediainfo as requested.
I used MEDIAINFO, since this problem happens even when both audio channels have the same codec I uploaded 3 instances.
All the cases only the first channel plays, when I select the second channel on WD TV options it doesn’t change. This is the behavior for any file, I was never able to play a second audio channel on WD TV:
Any clue?
The problem still persists. If anyone can help me it would be awsome. Any dual audio file only plays the first channel, no matter which codec it has.
I think this is a firmware BUG tough. If it is the case, where should I report it? Will WD TV Play ever get a firmware update?
Thanks in advance.
VIDEO 1 VIDEO 1 VIDEO 1 VIDEO 1 VIDEO 1 VIDEO 1 VIDEO 1 VIDEO 1 VIDEO 1 VIDEO 1 VIDEO 1 VIDEO 1
General
Unique ID : 245516883956397642366068930025899475998 (0xB8B4D4F532BB9D56ACBDEBF7B750C41E)
Complete name : /Volumes/MacHD/Media/Filmes Ok/Uma Secretaria de Morte - 2013.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 1.37 GiB
Duration : 1h 31mn
Overall bit rate : 2 141 Kbps
Encoded date : UTC 2013-12-02 22:02:49
Writing application : mkvmerge v6.5.0 (‘Isn’t she lovely’) built on Oct 20 2013 12:50:05
Writing library : libebml v1.3.0 + libmatroska v1.4.1
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 31mn
Bit rate : 1 778 Kbps
Nominal bit rate : 1 950 Kbps
Width : 1 280 pixels
Height : 544 pixels
Display aspect ratio : 2.35:1
Frame rate mode : Constant
Frame rate : 25.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.102
Stream size : 1.14 GiB (83%)
Writing library : x264 core 130 r2273 b3065e6
Encoding settings : cabac=1 / ref=1 / deblock=1:-1:-1 / analyse=0x1:0x111 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=12 / lookahead_threads=4 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=abr / mbtree=1 / bitrate=1950 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=20000 / vbv_bufsize=25000 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio #1
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 31mn
Bit rate mode : Constant
Bit rate : 160 Kbps
Channel count : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 105 MiB (7%)
Language : Portuguese
Default : Yes
Forced : No
Audio #2
ID : 3
Format : AC-3
Format/Info : Audio Coding 3
Format profile : Dolby Digital
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 31mn
Bit rate mode : Constant
Bit rate : 160 Kbps
Channel count : 2 channels
Channel positions : Front: L R
Sampling rate : 32.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 105 MiB (7%)
Language : English
Default : No
Forced : No
–
VIDEO 2 VIDEO 2 VIDEO 2 VIDEO 2 VIDEO 2 VIDEO 2 VIDEO 2 VIDEO 2 VIDEO 2 VIDEO 2 VIDEO 2 VIDEO 2
General
Complete name : /Volumes/MacHD/Media/Filmes Ok/A Filha Do Meu Melhor Amigo - 2013.avi
Format : AVI
Format/Info : Audio Video Interleave
Format profile : OpenDML
Format settings : rec
File size : 821 MiB
Duration : 1h 30mn
Overall bit rate : 1 267 Kbps
Writing application : AVI-Mux GUI 1.17.8.3, Feb 16 201019:42:50
Video
ID : 0
Format : MPEG-4 Visual
Format profile : Advanced Simple@L5
Format settings, BVOP : 1
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (H.263)
Muxing mode : Packed bitstream
Codec ID : XVID
Codec ID/Hint : XviD
Duration : 1h 30mn
Bit rate : 998 Kbps
Width : 656 pixels
Height : 364 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.174
Stream size : 646 MiB (79%)
Writing library : XviD 64
Audio #1
ID : 1
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Mode : Joint stereo
Mode extension : MS Stereo
Codec ID : 55
Codec ID/Hint : MP3
Duration : 1h 30mn
Bit rate mode : Constant
Bit rate : 128 Kbps
Channel count : 2 channels
Sampling rate : 44.1 KHz
Compression mode : Lossy
Stream size : 82.9 MiB (10%)
Alignment : Aligned on interleaves
Interleave, duration : 26 ms (0.63 video frame)
Interleave, preload duration : 182 ms
Title : PTBR
Audio #2
ID : 2
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Mode : Joint stereo
Mode extension : MS Stereo
Codec ID : 55
Codec ID/Hint : MP3
Duration : 1h 30mn
Bit rate mode : Constant
Bit rate : 128 Kbps
Channel count : 2 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 82.9 MiB (10%)
Alignment : Aligned on interleaves
Interleave, duration : 24 ms (0.58 video frame)
Interleave, preload duration : 192 ms
Writing library : LAME3.99r
Encoding settings : -m j -V 4 -q 2 -lowpass 17 -b 128
–
VIDEO 3 VIDEO 3 VIDEO 3 VIDEO 3 VIDEO 3 VIDEO 3 VIDEO 3 VIDEO 3 VIDEO 3 VIDEO 3 VIDEO 3
General
Complete name : /Volumes/MacHD/Media/Filmes Ok/Aposta Maxima - 2013.avi
Format : AVI
Format/Info : Audio Video Interleave
Format profile : OpenDML
Format settings : rec
File size : 783 MiB
Duration : 1h 31mn
Overall bit rate : 1 196 Kbps
Writing application : AVI-Mux GUI 1.17.8.3, Feb 16 201019:42:50
Video
ID : 0
Format : MPEG-4 Visual
Format profile : Advanced Simple@L5
Format settings, BVOP : 2
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (H.263)
Muxing mode : Packed bitstream
Codec ID : XVID
Codec ID/Hint : XviD
Duration : 1h 31mn
Bit rate : 931 Kbps
Width : 640 pixels
Height : 272 pixels
Display aspect ratio : 2.35:1
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.223
Stream size : 610 MiB (78%)
Writing library : XviD 64
Audio #1
ID : 1
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Mode : Joint stereo
Mode extension : MS Stereo
Codec ID : 55
Codec ID/Hint : MP3
Duration : 1h 31mn
Bit rate mode : Constant
Bit rate : 128 Kbps
Channel count : 2 channels
Sampling rate : 44.1 KHz
Compression mode : Lossy
Stream size : 83.8 MiB (11%)
Alignment : Aligned on interleaves
Interleave, duration : 26 ms (0.63 video frame)
Interleave, preload duration : 964 ms
Title : PTBR
Writing library : LAME3.98.2
Audio #2
ID : 2
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Mode : Joint stereo
Mode extension : MS Stereo
Codec ID : 55
Codec ID/Hint : MP3
Duration : 1h 31mn
Bit rate mode : Constant
Bit rate : 128 Kbps
Channel count : 2 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 83.8 MiB (11%)
Alignment : Aligned on interleaves
Interleave, duration : 727 ms (17.44 video frames)
Interleave, preload duration : 216 ms
Writing library : LAME3.98
Am I asking something wrong?
No, you’re not asking anything wrong. I just think no-one has an answer for you on how to fix it.
I’m guessing no one else is seeing the same problem as there’s no “Me, too” posts…
I don’t use my Play anymore (it’s sitting in a box on a shelf) – but I never had problems with dual (or more) audio channels playing back…
Thanks for your reply, Tony.
Actually I am the “me too guy”. Some people with this problem have posted in this thread before me.
I think this is a bug and my hope is that it can be fixed in a future firmware update, if will ever be an update — WD TV Play seems an abandoned product though.
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